Every day, municipal employees spend valuable hours on manual case processing and archiving - time that could be used for other tasks. With Artificial Intelligence (AI), archiving can be done automatically, faster and more securely than ever. Read how Duo can help your municipality save time and increase the accuracy of archiving work.
The time-consuming archiving
The public sector undoubtedly faces high demands on document management and archiving, both to ensure transparency, accountability and compliance with regulations such as the Freedom of Information Act and GDPR. At the same time, it is a fact that the volume of documents is growing rapidly, and that manual archiving processes are resource-intensive.
The new Archives Act that came into force in January 2025 opened up the possibility of using technology - including AI - to streamline and automate archiving. Here, artificial intelligence can play a crucial role by automating processes that were previously time-consuming and vulnerable to human error.
Our AI solution, Duo Archives , is tailor-made for this purpose. It is designed to help municipalities reduce time, increase accuracy, and ensure that documents are handled in accordance with current regulations.
AI provides faster and more accurate case processing and archiving
A well-trained AI solution will be both faster and more accurate than humans.
Humans spend time reading emails and documents, interpreting content, and manually entering metadata. This can take several minutes per document, especially for complex cases. Duo does this in seconds, automating the entire process from incoming information to a fully recorded case.
In addition, Duo increases quality. Duo works 24/7 and learns from its experiences. It also detects sensitive information and ensures that it is handled correctly according to GDPR. And anything Duo is not sure about is managed manually, so that the municipality has full control at all times.
Flexible solution - integrates seamlessly with your existing systems
One of Duo Arkiver's biggest advantages is its flexibility. The solution integrates seamlessly with all major archiving systems, including Elements from Sikri, Websak from Acos and Public 360 from TietoEvry. It can also be integrated with new systems that have API support. This means that municipalities can adopt AI without replacing existing solutions.
Quick start with the industry's best training kit
Duo Archives stands out because it is already trained on large amounts of municipality-specific data. Through several years of collaboration with Norwegian municipalities, we have built up extensive training sets that reduce implementation from months to weeks. And we want to support the good sharing culture that exists in Municipality-Norway.
This means that your municipality gets value from day one, without a long and demanding adaptation period.
Duo knows its own limitations
What's important to understand is that AI doesn't have to be perfect to be useful. There are several ways Duo can assess its own accuracy and identify cases where human review is needed.
This way, Duo can handle the majority of documents quickly and accurately, while being aware of its own limitations. When it is unsure, it lets humans make the decision instead.
The future of archiving is here - are you ready?
AI and automation are not just an advantage, but a necessity for the public sector to comply with archiving legislation. Using AI for archiving provides several advantages:
✅ Huge time savings : Employees can focus on more important tasks.
✅ Increased control and traceability : Documents are stored correctly and are easily searchable.
✅ Safer handling of sensitive information : AI identifies personal data and ensures correct handling in line with GDPR.
✅ Fast implementation : Duo works seamlessly with existing systems and provides value from day one.
Want to see how Duo Archives can work for your municipality? Contact us today for a demo!
