Who is Duo?

Duo started by automating email processing in the public sector and continues to develop new skills. Today, he can handle classification and archiving, journal entries for existing or new cases, and even serve as decision support for case processing.

Duo is ready to be at the center of all text-based communication—not just in the public sector, but for any business.

Duo opens the door to the future by automating all text-based communication, allowing you to spend your time more productively instead of manually making decisions based on emails, documents, support cases, HR processes, and more.

Any process that involves interpreting and processing content can be automated with Duo. This platform delivers immediate value and is built for the technological opportunities of the future.

He saves you time, giving you more space for creativity. And just like a you and me, he becomes better and better at his job the more experience he gets.

How does Duo work?

Digital text flow

Duo AI processing

Automation

Actions

What makes Duo unique?

Duo is a proven and well-documented solution that has been in operation since 2018, backed by customer references and measurable results. The platform is no-code and easy to use, requiring no technical expertise.

Thanks to training data from years of collaboration with customers, Duo can be deployed in just 2–4 weeks, instantly streamlining email management, archiving, and case processing.

Get in touch

Secure AI Utilization

When adopting AI, it is crucial to consider accuracy, security, and privacy to ensure a responsible and effective implementation.

With Duo, you get Norwegian technology that has been verified for legal use by the Norwegian Data Protection Authority (Datatilsynet) since 2022, including for use in personal email accounts. All data remains within European borders and is managed in an encrypted and fully secured environment.

Get in touch

24/7 Operation

Duo works around the clock, ensuring reduced response times and unlimited capacity to handle tasks efficiently.

Seamless integration

With flexible API integrations, Duo is easy to implement and can smoothly integrate into your existing systems.

Fast Deployment

Through years of collaboration with Norwegian municipalities, we have built extensive training datasets, allowing Duo to be operational in just 2–4 weeks.

Explore jobs Duo can do for you

Duo Email

Let Duo handle your inbox! Free up valuable work hours and improve citizen satisfaction.

Duo Archiving

Catch up on backlogs and save valuable work hours by using artificial intelligence to automate archiving.

Slik automatiserer Rogaland fylkeskommune arkivering av e-post

Vi har hatt en samtale med Rogaland fylkeskommune om deres automatiseringsreise innen arkivering av e-postmottak og webskjemaer. Avdelingssjef Teknologi og IT ved Rogaland fylkeskommune, Knut Albert Gjedrem Auestad, forteller at de har opplevd en stadig økende arbeidsmengde, samtidig som de har hatt begrensede ressurser til å håndtere dette. I dett...

KI i offentlig sektor: Mye mer enn en chatbot

Offentlige organisasjoner opplever økende press for å bli mer effektive. Budsjettbegrensninger, økende administrativt arbeid og krav om bedre offentlige tjenester skaper et behov for smartere løsninger. Kunstig intelligens (KI) blir ofte sett på som en nøkkel til økt effektivitet, men mange offentlige institusjoner oppfatter fortsatt KI først og fr...

KI i offentlig sektor: Er det trygt?

Debatten om kunstig intelligens (KI) i offentlig sektor er ofte preget av ytterpunkter. KI blir enten fremstilt som en revolusjonerende løsning på alle utfordringer eller avfeid som upraktisk, overvurdert og utrygg. Vi mener at en ansvarlig KI-debatt krever at teknologileverandører anerkjenner bekymringer og bidrar til informerte valg. Her er tre s...

Meet Duo